Australia 

We will attempt to send your goods via our freight providers within 7–14 working days; however if the goods are unavailable delivery will take longer and we will contact you directly.

We always highly recommend you provide a business delivery address wherever possible.

SOLID Racks products are considered HEAVY ITEMS and no freight costs will be assigned to your order at the time of purchase due to the complexity of available freight options.

A member of the SOLID Racks team will contact you regarding your order to confirm the best available freight options.

Your credit card will be charged at the time of purchase before freight costs are assigned to the order however if you do not accept our proposed freight costs a full refund will be made.

If you wish to contact us about a delivery please contact us at: info@solidracks.com

International Freight

We will attempt to send your goods via our freight providers within 7–14 working days; however if goods are unavailable delivery will take longer.

Please note: occasionally customs inspections may also delay delivery by a few days which is out of our control SOLID Racks accepts no responsibility for delays due to customs inspections.

We always highly recommend you provide a business delivery address.

SOLID Racks are considered HEAVY ITEMS and no freight costs have been assigned due to the complexity of available freight options. A member of the SOLID Racks staff will contact you regarding your order to confirm the best available freight options.

Your credit card will be charged at the time of purchase before freight costs are assigned to the order however if you do not accept our proposed freight costs a full refund will be made.

If you wish to query a delivery please contact us at info@solidracks.com

Custom Charges

Some orders may incur a customs or import duty charge. SOLID™ Racks do not have control over these charges and are not able to provide any information on what these charges may be. These charges are based on your own countries regulations & compliances. For further information, please contact your local customs office.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered. We are also prohibited by law from marking the order as a "gift", even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.